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Centralized Decision-Making Processes

How would you explain a company’s decision to use centralized decision-making processes and decentralized control processes, considering that the two are so interconnected? Provide an industry example of where this may occur.

4) How are U.S. multinationals trying to introduce total quality management into their operations? Give two examples. Would a U.S. MNC doing business in Germany find it easier to introduce TQM concepts into German operations, or would there be more receptivity to them back in the United States? Why? What if the U.S. multinational were introducing these ideas into a Japanese subsidiary?


2) Is Herzberg’s two-factor theory universally applicable to human resource management, or is its value limited to Anglo countries?

7) What do international managers need to know about the use of reward incentives to motivate personnel? What role does culture play in this process?


Respond to:

Megan Levine

Chapter 11

2. Which cultures would be more likely to focus on external controls? Which cultures would consider direct controls to be more important than indirect controls?

– Asian culture tends to focus the most on external controls, also south America/Latin culture. There is a lot of effort placed into forming a tight nit bond/trust between parties. More internal and indirect control would be used by our own culture- United States- where there is less on a formal personal basis, and more is done through technology and email.

5. In what ways could an accelerated decision-making process harm a company? Using figure 11-1, which stage(s) do you think would be most in danger of being overlooked?

– An accelerated decision-making process could harm a company if the decision made was incorrect. In an accelerated decision-making process, not much time is dedicated to looking at all alternatives. If the decision that was made was not fully investigated and weighed against alternatives- it could be disastrous to the company in losing the profit they had anticipated also wasting resources and time. The stages I would think would be in danger of being overlooked would be the search for alternatives and search for alternatives.

Chapter 12

Do people throughout the world have needs similar to those described in Maslow’s need hierarchy? What does your answer reveal about using universal assumptions regarding motivation?
Maslow theory consists of 5 basic types of needs: Psychological needs, safety needs, social needs, esteem needs, and self-actualization needs. All humans tend to satisfy or strive to satisfy all these basic needs. Psychological needs are basic air, food, shelter. Safety needs is law and order, security. Social needs are love and family, wanted and appreciated. Esteem needs is status, independence, power. Self-actualization is the drive to reach one’s own potential. These needs are important to human beings so it would universally be accurate.
Is Herzberg’s two-factor theory universally applicable to human resource management, or is its value limited to Anglo countries?
Herzberg’s two factor theory is that two sets of factors influence job satisfaction: motivators and hygiene factors. Motivators are acknowledgements- achievements, recognition, advancement, etc. While hygiene factors are related to salary, working conditions, company policies, etc. Research shows that Herzberg’s two-factor theory is pretty much universally applicable. So no, it’s’ value is not limited to Anglo countries.


Sample Solution

Difference between Centralized and Decentralized Management

All organizations start with a thought. Subsequent to setting the thought in motion and shaping the business, estimating the presentation of the business is a urgent following stage for the entrepreneurs. As the business starts tasks, it is genuinely simple for the business visionary to quantify the presentation in light of the fact that the proprietor is intensely engaged with the every day exercises and choices of the business. As the business develops through expanded deals volume, extra items and areas, and more representatives, be that as it may, it turns out to be more confounded to gauge the exhibition of the association. Proprietors and administrators should plan hierarchical frameworks that take into consideration functional proficiency, execution estimation, and the accomplishment of authoritative objectives.
It is significant for those concentrating on business (and bookkeeping, specifically) to comprehend the idea of an administration control framework. An administration control framework is a design inside an association that permits supervisors to set up, execute, and screen progress toward the essential objectives of the association.

Building up essential objectives inside any association is significant. Key objectives identify with all aspects of the business, including which markets to work in, what items and administrations to propose to clients, and how to enlist and hold a gifted labor force. It is the obligation of the association’s administration to build up essential objectives and to guarantee that movements of every kind of the business assist with meeting objectives.

When an association builds up its essential objectives, it should execute them. Carrying out the essential objectives of the association requires correspondence and giving plans that guide crafted by those in the association.
The last component in making an administration control framework is to plan instruments to screen the exercises of the association to survey how well they are meeting the essential objectives. This part of the administration control framework incorporates the bookkeeping framework (both monetary and administrative). Observing the presentation of the association permits the executives to rehash the exercises that lead to great execution and to change exercises that are not supporting the essential objectives. Moreover, checking the exercises of the association gives input to the board with respect to whether acclimations to the association’s technique are vital.