+1 914 979 2828
+1 914 979 2828

Drug Control policy


Controlling the use and abuse of drugs has been a long standing battle in our society. What theories have the most relevance in addressing drug use and addiction? Describe and explain how theories can help us formulate effective polices for addressing drug use in the country.


Sample Solution


Analyse how TQM techniques are applied within an organisation of your choice.

1.3 Analyse (looks at similarities strengths and weaknesses) the application of TQM techniques in an organisation (not structure) training, budgets, little on qc. tqm in general terms. Generically, planning, resources recruitment

TQM techniques

: use of tools eg process flow charts, tally charts, Pareto analysis, cause and

effect analysis, hazard analysis-critical control points, statistical process control SPC, benchmarking methods eg brainstorming, team building, appraisal, training and

development, mentoring; compliance to standards; procedures and manuals; impact of

organisational factors eg leadership, communications, performance indicators and objectives

TQM techniques include the use of tools to aid and monitor quality, TQM is customer focused and uses a systematic approach to continuous improvement. Some techniques of TQM are

1. Joint problem solving

2. Brain storming

3. Analysis methods

4. Planning for just in time

Joint problem solving

Oakland (p289, 1994) says ‘there is no way that one person or one department can manage quality, but one person- the Chief Executive – must take on the responsibility’

For joint problem solving to work well quality objectives need to become part of the organisations objectives and the CEO has the authority to enable this. Joint problem solving integrates company objectives with the people who work there and aims to eliminate emotional resolution of conflicts in the business by using a systematic approach. Quality circles are useful for joint problem solving