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Traits to be an effective leader

Do you believe you have the traits to be an effective leader? Perhaps you are already in a supervisory role, but as has been discussed previously, appointment does not guarantee leadership skills.

How can you evaluate your own leadership skills and behaviors? You can start by analyzing your performance in specific areas of leadership. In this Discussion, you will complete Gallup’s StrengthsFinder assessment. This assessment will identify your personal strengths, which have been shown to improve motivation, engagement, and academic self-conference. Through this assessment, you will discover your top five themes—which you can reflect upon and use to leverage your talents for optimal success and examine how the results relate to your leadership traits.

Assessment

Post a description of your results from the StrengthsFinder assessment. Then, briefly describe two core values, two strengths, and two characteristics that you would like to strengthen based on the results of your StrengthsFinder assessment. Be specific. (Assessment results has been attached)

Sample Solution

This is often referred to as the 80/20 rule which suggests that 80% of the outcomes/problems are attributed to 20% of the causes for example:

1. 20% of services/products are responsible for 80% of customer complaints

2. 20% of process issues account for 80% of the process defects

3. 80% of what you get comes from 20% of what you do

4. 20% of customers account for 80% of profit

Joseph Juran in the 1940’s applied this rule in business production to Quality Control and named it ‘the vital few and the trivial many’ Juran is credited with having a major impact on Japans economy where he was a guest lecturing on quality control including the use of the 80/20 rule.

http://www.cec.health.nsw.gov.au/quality-improvement/improvement-academy/quality-improvement-tools/pareto-charts

Fig 1 pareto chart ASQ

The above Pareto Chart shows how this rule can be applied within a hospital/nursing environment. It shows the results taken from an audit of 430 medication errors. The pareto chart shows the 80% cut off line from the 80:20 rule and also highlights Jurans vital few and the trivial many.

There are 2 y axis on a pareto chart the left-hand side deals with the number or frequency of a reason why something happened, the right-hand side is the cumulative percentage of these individual reasons.

The bars on the chart can represent money, time frequency or cost. This chart helps to visually identify which issues/situations are the most significant and therefore require attention more urgently than the smaller bars that have the least consequence to the business.

To create this Pareto chart all recorded medication errors get plotted on to the bar graph with the most frequently occurring on the left going to the least frequent on the right. This is a good tool for both Audits and Quality Circles to use to help determine what requires the most urgent attention by studying the problems they can try to find the causes

In hospitals all known errors are recorded in medication administration record sheets and incident reports which include names of who has administrated medication. Audits usually occur monthly but can be increased to weekly or daily if errors have occurred to try to rectify them. Audits include medication checks and training records of staff who are administrating.

In the Health Care environment, the quality circle has the advantage of knowing who administrated the incorrect medicine as its recorded and therefore have the opportunity to find out more information as to why this has happened and how to prevent it happening again. In this situation all recorded issues will be given to the quality circle who will use Joint problem solving, Brain storming and Analysis methods to come up with solutions they can report to their supervisors.